Saturday, December 12, 2009

ZoneAlarm -- Manual Uninstall + TCP/IP Reset

Today I had to manually uninstall ZoneAlarm after receiving "invalid root certificate" errors. Apparently ZoneLabs updated their certificates, and my expired license did not allow me to update or something like that. I actively stopped using the software a while ago.


So, I found a link to manually uninstall on the zonelabs website: click here.
After the manual uninstall, I couldn't connect to the internet...Couldn't get DHCP to renew...couldn't get an IP address from my router.

I found a link on dslreports.com that showed me some netsh commands.
I executed these in a command window:


netsh winsock reset
netsh int ip reset reset.log
netsh firewall reset

Restarted the computer, and then was able to connect to the internet.
*************************************************************************
DON'T ASK ME WHAT HAPPENED WHEN I INSTALLED WINXP SP3
ON THAT HP MACHINE WITH AN AMD CHIP!!!
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